Information and Tracking System for shipping

UX Jolt > UX Portfolio > IVS Next

Traffic control center Nijmegen
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IVS Next in short

Period: January 2016 – March 2018

Client: Rijkswaterstaat

The IVS Next project was an ambitious project carried out by ICTU Foundation on behalf of Rijkswaterstaat. The goal was to develop a new Information and Tracking System for shipping that better supports traffic controllers at locks and in traffic control towers in their work A UX designer I was responsible for the entire interface design and the User Experience.

An important aspect of the design was taking into account the lighting conditions in the traffic control towers and water locks. This required us to create different designs for day and night use. The interface also had to meet the requirements for operating the locks and introduce the point of interest (POI) to adjust the presentation of vessels.

Another important design point was to ensure that the most important information was visible at a glance, as IVS is a secondary system for traffic controllers. This meant that we had to work with a clear hierarchy of information and make the interface as clear as possible.

Ultimately, the IVS Next project led to a successful implementation of the new system, allowing traffic controllers to better perform their duties. It was a challenging project that challenged our team to bring out the best in ourselves and develop an innovative solution that meets user requirements. View the case study for more details.

Proud of these UX design milestones

  • Proud to introduce a Point of Interest approach to move shipping on and off the screens, making it easy to locate the vessel at a glance.
  • Proud of the design of the various lock schedules where a tremendous amount of information has become user-friendly and workable through graphical elements and explicit placement on the screen.

Activities

  • User research, personas, and internal videos to illustrate work situations
  • Interaction design (wireframes, flows, sitemap)
  • Adobe XD prototypes
  • Graphic design
  • Usability testing for various versions of the application